Home » Categories » Multiple Categories

Payment: Mark As Paid - Returns - Staff Adjustments

The Spaces program allows for flexibility when accepting and applying payments for those libraries that choose to charge fees for particular rooms.  Spaces allows for staff to be able to do three main functions when accepting or receiving payment.  They can either, make payment adjustments, mark as paid or partially paid, and also apply a refund.  Please see the following work flow 

After logging in, the staff member will be directed to the "dashboard" page.  From the "dashboard" page the staff member can easily view the reservations that are pending and require more immediate attention. (see below)


Once they have clicked on the Pending Requests tab, the staff member will then be directed into a list of pending reservations/requests.  The system will prompt staff as to whether payment or approval is required for that particular reservation.  They will then be given options as to whether they would like to approve/deny the reservation or send a reminder to the patron.  

Once payment has been received and needs to be applied to the account.  The staff member will click on the view icon to see the current room fees.  On this page, staff has the following options...

1.  Apply an adjustment to the patron's account....(below).  The adjustment can be either a positive or negative adjustment.  Negative adjustments are denoted by putting the (-) before the dollar amount  (ie. -$200.00).


2.  or mark the Patron/Organization as paid or partially paid or apply a refund if one is due......(below)





Custom Fields
  • Applicable To: Staff Users
  • Attachments: No
  • Summary: How to apply payment and adjustments to fees for Spaces
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
SIP Authentication Restriction in SignUp, Spaces, and D!BS
Viewed 3142 times since Mon, Nov 14, 2016
Spaces Cost Setup: Taxes
Viewed 242 times since Thu, Oct 24, 2019
Authentication in Evanced Products
Viewed 11388 times since Tue, Apr 1, 2014
SignUp and Spaces Integration: Add Event Room Layout and Equipment
Viewed 603 times since Mon, Jun 1, 2020
Google Analytics for SignUp, Spaces, and D!BS
Viewed 4415 times since Tue, Oct 14, 2014
Spaces Patron Emails
Viewed 6444 times since Thu, Jan 15, 2015
Patron Accounts in Spaces
Viewed 2612 times since Tue, Sep 10, 2013
Current System Status
Viewed 101166 times since Mon, Oct 31, 2016
Spaces Patron Relationship Management
Viewed 2777 times since Wed, Sep 18, 2013
Using Layouts in Spaces
Viewed 1653 times since Thu, Oct 29, 2015