Home » Categories » Multiple Categories

Payment: Mark As Paid - Returns - Staff Adjustments

The Spaces program allows for flexibility when accepting and applying payments for those libraries that choose to charge fees for particular rooms.  Spaces allows for staff to be able to do three main functions when accepting or receiving payment.  They can either, make payment adjustments, mark as paid or partially paid, and also apply a refund.  Please see the following work flow 

After logging in, the staff member will be directed to the "dashboard" page.  From the "dashboard" page the staff member can easily view the reservations that are pending and require more immediate attention. (see below)

 

Once they have clicked on the Pending Requests tab, the staff member will then be directed into a list of pending reservations/requests.  The system will prompt staff as to whether payment or approval is required for that particular reservation.  They will then be given options as to whether they would like to approve/deny the reservation or send a reminder to the patron.  

Once payment has been received and needs to be applied to the account.  The staff member will click on the view icon to see the current room fees.  On this page, staff has the following options...

1.  Apply an adjustment to the patron's account....(below).  The adjustment can be either a positive or negative adjustment.  Negative adjustments are denoted by putting the (-) before the dollar amount  (ie. -$200.00).

 

2.  or mark the Patron/Organization as paid or partially paid or apply a refund if one is due......(below)

 

 

 

 

Custom Fields
  • Applicable To: Staff Users
  • Attachments: No
  • Summary: How to apply payment and adjustments to fees for Spaces
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Requesting a Room on the Patron Side of Spaces
Viewed 11085 times since Tue, Sep 10, 2013
Authentication in Evanced Products
Viewed 12635 times since Tue, Apr 1, 2014
Add/Edit Equipment in a Location and Space in Spaces
Viewed 5205 times since Mon, Sep 29, 2014
Product Flyer for Spaces
Viewed 3769 times since Wed, Oct 9, 2013
Frequently Asked Questions: Managing Security
Viewed 6928 times since Tue, Dec 8, 2015
Data Integrity in SignUp, Spaces, and D!BS
Viewed 5818 times since Wed, Dec 3, 2014
Spaces Cost Setup: Taxes
Viewed 2160 times since Thu, Oct 24, 2019
Enhancements to SignUp, Spaces, and D!BS
Viewed 6123 times since Tue, Sep 17, 2019
Spaces Training Videos
Viewed 4404 times since Tue, Aug 22, 2017
New Core SES Approach
Viewed 5809 times since Mon, Apr 4, 2016