COVID-19 Situation Response
Viewed 200152 times since Fri, Mar 13, 2020
Many libraries are changing their programming schedules and room-booking policies in response to the ongoing COVID-19 situation. Events, Room Reserve, SignUp, Spaces, and DIBS are designed to assist you in making these changes. Below, please...
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Current System Status
Viewed 154136 times since Mon, Oct 31, 2016
ul { list-style-type: none; } --> There are currently no reported issues with online services and applications. We are aware of the issue our SignUp customers have been experiencing with the Registration Start and End Time after editing an...
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Configuring Third Party Credit Card Processing in Events or Room Reserve
Viewed 31000 times since Wed, Nov 27, 2013
Upon receipt of your Ecommerce installation confirmation email, you will be able to configure your Events or Room Reserve system with your third party credit card processing account. To do so, please follow these quick steps: 1- From your...
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Room Reserve Staff Track
Viewed 8558 times since Fri, Apr 19, 2013
Table of Contents Patron View Creating a Patron Reservation Making a Reservation for a Patron Room Request Tabs Changing Reservations Finding a Reservation Staff Archive Reports Admin Track Patron View What's covered: ...
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Room Reserve Admin Track
Viewed 8557 times since Tue, Apr 23, 2013
Table of Contents Email Setup Security Advanced Costing Multi-Branch Styles System Settings General Mediated vs Unmediated System Settings (Request & Reservations) Editing System Messages Equipment Inventory How to Setup a Room ...
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FireSign and Evanced Solutions
Viewed 6212 times since Wed, Dec 7, 2011
Combining interactive, digital displays with your library events and reservations Creating eye-catching, informative signage in your library can sometimes prove to be a difficult task. Busy libraries have a limited amount of time to catch the...
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Payment Card Industry (PCI) Compliance
Viewed 4738 times since Tue, Aug 26, 2014
The PCI DSS SAQ (self-assessment questionnaire) is a validation tool for merchants and service providers that are not required to undergo an on-site data security assessment per the PCI DSS Security Assessment Procedures. Demco Software (Evanced)&...
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Security update for Events/Room Reserve – v7.68.8
Viewed 3864 times since Tue, Sep 22, 2015
Security update for Events/Room Reserve – v7.68.8 Summary This security update resolves a vulnerability in Events/Room Reserve that could allow the ‘Email a Friend’ feature to be compromised. An attacker who successfully exploited...
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I am not getting Evanced or Demco Software support emails
Viewed 2922 times since Wed, Oct 26, 2011
Our Technical Support replies coming from "support@evancedsolutions.com" and sometimes go to our customers' SPAM folders or get blocked by their server's SPAM filter and never get through to them. Please add "support@evancedsolutions.com"...
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