Many libraries are changing their programming schedules and room-booking policies in response to the ongoing COVID-19 situation.   Events, Room Reserve, SignUp, Spaces, and DIBS are designed to assist you in making these changes.  Below, please... Read More

ul { list-style-type: none; } --> There are currently no reported issues with online services and applications.  We are aware of the issue our D!BS customers have been experiencing with the Reservation List view.  We are currently working on a... Read More

This article will cover editing an event in SignUp after patrons have registered for the event. Events with registration were originally designed to prevent modifying the date, time, location, and/or space of an event after patrons had registered for... Read More

SignUp "Smart" registration questions can accept, reject, or wait-list the registrant based on their response to a registration question.  To add "smart" questions, registration must be enabled for the event.  Not all question types are capable of... Read More

When a patron needs to be moved from one event to another, the Transfer workflow can be used. Note: You can begin on the Event attendance page if you have several patrons to transfer. Skip to step 3.   1. Begin by locating the patron via Find Patron... Read More

This article will cover the Appointment Events feature. Appointment events are a great way to manage these types of events without cluttering up the calendar with individual events for each time slot.  This feature was created out of a need due to... Read More

Polaris Library Systems has a module called Community Profiles that integrates with our Events product using the extended XML feed:   http://kb.demcosoftware.com/article.php?id=77   Attached is the mapping document showing how our Events system... Read More

This article covers compatibility when using: D!BS, SignUp, and Spaces Because all of our software is web-based, it is important to make sure you are using a recommended browser. We support all major web browsers and listed below are the supported... Read More

We strive to keep our customer data as safe as possible, and while our servers are maintained at the highest standard, we cannot guarantee that server malfunctions will not happen at all. For the comfort of our customers, here are the ways in which... Read More

This article is to communicate the changes in the SignUp interface as of the August 2016 Release. To view the June webinar click here: SignUp Sneak Peek Patron View Updates Patrons will see improved load speeds. Patrons will no longer need to select... Read More

In case you missed the recent Enhancements to SignUp, Spaces, and D!BS webinar on September 12th, 2019, we are sharing the recording for you to check out when you have time.We covered many product enhancements our development team has been working on... Read More

Summary: All SignUp, Spaces, and D!BS Sites Are Subject to Maintenance Window Every Wednesday morning from 4:00 AM to 7:00 AM and Sunday evenings after 10 PM EST. The Demco Software Development teams have been hard at work developing and releasing... Read More

SignUp Mobile (8/2016) Mobile Capability: Latest versions of: iOS, Droid, Kindle, most major tablets SignUp mobile will auto detect a mobile browser such as a phone. When using a tablet the view will be similar to the desktop view, but will be in a... Read More

EVANCED SOLUTIONS, LLC. PRIVACY POLICY Last revised: May 21, 2014 Scope of our Privacy Policy Evanced Solutions, LLC (referred to herein as “Evanced,” “We,” “Us” or “Our”) provides web-based applications, specifically related to... Read More

1. What’s happening? Demco, Inc. is uniting Boopsie mobile apps and Evanced software into one division within Demco called Demco Software. Boopsie mobile apps, Wandoo Reader, SignUp, Spaces, D!BS and BrainHQTM— products you currently... Read More

Originally designed as a response for continued data security, the admin/staff side of SignUp, Spaces, and D!BS will automatically time out after approximately 20 minutes.  However, due to the great number of libraries requesting more flexibility... Read More

Our Technical Support replies coming from "support@evancedsolutions.com" and sometimes go to our customers' SPAM folders or get blocked by their server's SPAM filter and never get through to them. Please add "support@evancedsolutions.com"... Read More

This article will cover editing a recurring event in SignUp.   An edit for a recurring event can be applied in a number of ways.   All Events This will apply your edit to all events in your series.  It will overwrite any changes made at the... Read More

This article will cover the integration of equipment and layout selection for an event. SignUp and Spaces have multiple integration points.  Equipment and layouts can be selected for events that are using a room that is also utilized for... Read More

This article will cover the reporting integration for customers that have SignUp and D!bs.   SignUp events can be scheduled in a room that is also utilized by D!BS for room reservations.  Including events in D!BS reports allows you to capture the... Read More

This article will cover the various ways to print the event calendar views in SignUp for the staff side and public side views.   Staff Side Calendar View Print The monthly calendar view can be printed or saved as a .pdf.  To print the calendar view... Read More

A custom URL can be added to the footer on your public facing pages.  This article will cover the custom URL feature for the public/patron facing pages in SignUp, Spaces, and D!bs.  This is currently a backend setting and will need to be configured... Read More

This article will cover the SignUp and Spaces equipment and layout integration.   Add/Edit Event If a room has layouts and or equipment associated with it, additional fields will appear when adding/editing an event. Layout: If a room/space has... Read More