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SignUp Version History Notes
Viewed 132590 times since Wed, Nov 14, 2012
The following is a list of feature enhancements and bug fixes that have been released for SignUp. All customers using SignUp are automatically upgraded to the latest version. For more information about SignUp, please check our website. Subscribe... Read More
COVID-19 Situation Response
Viewed 205639 times since Fri, Mar 13, 2020
Many libraries are changing their programming schedules and room-booking policies in response to the ongoing COVID-19 situation. Events, Room Reserve, SignUp, Spaces, and DIBS are designed to assist you in making these changes. Below, please... Read More
Current System Status
Viewed 157792 times since Mon, Oct 31, 2016
ul { list-style-type: none; } --> There are currently no reported issues with online services and applications. [08/24/2023] All Customers! Please review this important notice regarding all Demco Software products. Read More
Editing Events With Registration Enabled
Viewed 20475 times since Wed, Oct 30, 2019
This article will cover editing an event in SignUp after patrons have registered for the event. Events with registration were originally designed to prevent modifying the date, time, location, and/or space of an event after patrons had registered for... Read More
SignUp "Smart" Registration Questions
Viewed 20285 times since Thu, Jul 30, 2020
SignUp "Smart" registration questions can accept, reject, or wait-list the registrant based on their response to a registration question. To add "smart" questions, registration must be enabled for the event. Not all question types are capable of... Read More
How to Transfer a Patron in SignUp
Viewed 17950 times since Thu, Jul 28, 2016
When a patron needs to be moved from one event to another, the Transfer workflow can be used. Note: You can begin on the Event attendance page if you have several patrons to transfer. Skip to step 3. 1. Begin by locating the patron via Find Patron... Read More
Appointment Events
Viewed 10296 times since Mon, Oct 28, 2019
This article will cover the Appointment Events feature. Appointment events are a great way to manage these types of events without cluttering up the calendar with individual events for each time slot. This feature was created out of a need due to... Read More
Polaris - Integration with Events
Viewed 7605 times since Wed, Jan 15, 2014
Polaris Library Systems has a module called Community Profiles that integrates with our Events product using the extended XML feed: http://kb.demcosoftware.com/article.php?id=77 Attached is the mapping document showing how our Events system... Read More
Enhancements to SignUp, Spaces, and D!BS
Viewed 5828 times since Tue, Sep 17, 2019
In case you missed the recent Enhancements to SignUp, Spaces, and D!BS webinar on September 12th, 2019, we are sharing the recording for you to check out when you have time.We covered many product enhancements our development team has been working on... Read More
Web Browser Compatibility
Viewed 5764 times since Fri, Jul 17, 2015
This article covers compatibility when using: D!BS, SignUp, and Spaces Because all of our software is web-based, it is important to make sure you are using a recommended browser. We support all major web browsers and listed below are the supported... Read More
Data Integrity in SignUp, Spaces, and D!BS
Viewed 5679 times since Wed, Dec 3, 2014
We strive to keep our customer data as safe as possible, and while our servers are maintained at the highest standard, we cannot guarantee that server malfunctions will not happen at all. For the comfort of our customers, here are the ways in which... Read More
SignUp Interface Changes in August 2016
Viewed 5065 times since Thu, Jul 28, 2016
This article is to communicate the changes in the SignUp interface as of the August 2016 Release. To view the June webinar click here: SignUp Sneak Peek Patron View Updates Patrons will see improved load speeds. Patrons will no longer need to select... Read More
Keep Me Logged In
Viewed 5011 times since Wed, Oct 23, 2019
Originally designed as a response for continued data security, the admin/staff side of SignUp, Spaces, and D!BS will automatically time out after approximately 20 minutes. However, due to the great number of libraries requesting more flexibility... Read More
SignUp, Spaces, and Dibs Maintenance Window
Viewed 4798 times since Mon, Aug 22, 2016
Summary: All SignUp, Spaces, and D!BS Sites Are Subject to Maintenance Window Every Wednesday morning from 4:00 AM to 7:00 AM and Sunday evenings after 10 PM EST. The Demco Software Development teams have been hard at work developing and releasing... Read More
Evanced Privacy Policy
Viewed 4685 times since Wed, Aug 30, 2017
EVANCED SOLUTIONS, LLC. PRIVACY POLICY Last revised: May 21, 2014 Scope of our Privacy Policy Evanced Solutions, LLC (referred to herein as “Evanced,” “We,” “Us” or “Our”) provides web-based applications, specifically related to... Read More
SignUp Mobile
Viewed 4618 times since Fri, Jul 29, 2016
SignUp Mobile (8/2016) Mobile Capability: Latest versions of: iOS, Droid, Kindle, most major tablets SignUp mobile will auto detect a mobile browser such as a phone. When using a tablet the view will be similar to the desktop view, but will be in a... Read More
Demco Software FAQ
Viewed 4300 times since Mon, Jan 23, 2017
1. What’s happening? Demco, Inc. is uniting Boopsie mobile apps and Evanced software into one division within Demco called Demco Software. Boopsie mobile apps, Wandoo Reader, SignUp, Spaces, D!BS and BrainHQTM— products you currently... Read More
I am not getting Evanced or Demco Software support emails
Viewed 3005 times since Wed, Oct 26, 2011
Our Technical Support replies coming from "support@evancedsolutions.com" and sometimes go to our customers' SPAM folders or get blocked by their server's SPAM filter and never get through to them. Please add "support@evancedsolutions.com"... Read More
Editing Recurring Events
Viewed 2451 times since Wed, Oct 30, 2019
This article will cover editing a recurring event in SignUp. An edit for a recurring event can be applied in a number of ways. All Events This will apply your edit to all events in your series. It will overwrite any changes made at the... Read More
SignUp and Spaces Integration: Add Event Room Layout and Equipment
Viewed 2302 times since Mon, Jun 1, 2020
This article will cover the integration of equipment and layout selection for an event. SignUp and Spaces have multiple integration points. Equipment and layouts can be selected for events that are using a room that is also utilized for... Read More
Important Notice
Viewed 1594 times since Thu, Aug 24, 2023
Important Notice On August 31, 2024 the Demco Software product(s) you currently subscribe to will no longer be available. The software solutions we offer are quickly reaching a point at which they are unable to be supported, and so we have chosen to... Read More
SignUp and D!bs Reports Integration
Viewed 1374 times since Wed, Oct 30, 2019
This article will cover the reporting integration for customers that have SignUp and D!bs. SignUp events can be scheduled in a room that is also utilized by D!BS for room reservations. Including events in D!BS reports allows you to capture the... Read More
Important Notice FAQs
Viewed 1322 times since Thu, Aug 24, 2023
1. Why has Demco decided to discontinue offering these products? As with any software, there comes a point at which the technology used to create the software becomes obsolete and can no longer be supported. Our products are quickly reaching that... Read More
SignUp Event Calendar View Print
Viewed 960 times since Thu, Mar 10, 2022
This article will cover the various ways to print the event calendar views in SignUp for the staff side and public side views. Staff Side Calendar View Print The monthly calendar view can be printed or saved as a .pdf. To print the calendar view... Read More
How to Add a Custom Footer URL to Public Views
Viewed 775 times since Wed, May 18, 2022
A custom URL can be added to the footer on your public facing pages. This article will cover the custom URL feature for the public/patron facing pages in SignUp, Spaces, and D!bs. This is currently a backend setting and will need to be configured... Read More
Add/Edit Event Equipment and Layout Integration
Viewed 319 times since Mon, Oct 28, 2019
This article will cover the SignUp and Spaces equipment and layout integration. Add/Edit Event If a room has layouts and or equipment associated with it, additional fields will appear when adding/editing an event. Layout: If a room/space has... Read More
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