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Common support questions...
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Great program ideas to feature on your Events calendar.
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See what other customers have done!
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Training Agendas and Videos...
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Have a problem? Got an error? Look here...
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For your website integration...
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COVID-19 Situation Response
Viewed 152476 times since Fri, Mar 13, 2020
Many libraries are changing their programming schedules and room-booking policies in response to the ongoing COVID-19 situation. Events, Room Reserve, SignUp, Spaces, and DIBS are designed to assist you in making these changes. Below, please... Read More
Current System Status
Viewed 110423 times since Mon, Oct 31, 2016
ul { list-style-type: none; } --> There are currently no reported issues with online services and applications. If you are experiencing disruption to email reminders and confirmations sent from our Evanced Software Products, along with Spaces... Read More
Using SmartPay or SecurePay with the E-Commerce Module
Viewed 35507 times since Thu, Jul 11, 2013
Among the options for libraries using our e-commerce module are SmartPay and SecurePay. Both are third party processors that work similar to a system like PayPal. When you enable the SecurePay option a number of things happen when the patron... Read More
Program Idea: Learn, Quest, Play: Game Design with Kodu Game Lab
Viewed 34358 times since Mon, Feb 20, 2012
Submitted by: Kelly Czarnecki, kczarnecki@cmlibrary.org
Library: Charlotte Mecklenburg Library
Audience: Teens, Children
Group Size: 10-15
Season: YALSA Teen Tech Week (March), ALA National Gaming Day (November) or any time of year
Researcher Ja... Read More
Configuring Third Party Credit Card Processing in Events or Room Reserve
Viewed 30415 times since Wed, Nov 27, 2013
Upon receipt of your Ecommerce installation confirmation email, you will be able to configure your Events or Room Reserve system with your third party credit card processing account. To do so, please follow these quick steps: 1- From your... Read More
Program Idea: Denim Pillows
Viewed 21777 times since Mon, Feb 20, 2012
Submitted by: Mickie Stiers, mstiers@westervillelibrary.org
Library: Westerville Public Library, Westerville, OH
Audience: Teens
Group Size: Any size
Season: Any time of year
A part of Westerville's Teen Crafts series, Denim Pillows is... Read More
Program Idea: Zombie Invasion
Viewed 12080 times since Mon, Jan 30, 2012
Submitted by: Ann Pechacek, apechacek@worthingtonlibraries.org Library: Worthington Libraries, Columbus, OH Audience: Teens Group Size: 10-25 Season: October, or any time of year Teens can come in costume for gruesome games (Pin the... Read More
Program Idea: Lego Literacy
Viewed 10734 times since Fri, Jan 27, 2012
Submitted by: Erin Moehring, emoehring@greenwoodlibrary.us Library: Greenwood Public Library, Greenwood, IN Audience: All ages, Families Group Size: Any group size Season: Any time of year Play has been shown to impact creativity,... Read More
Events Staff Track
Viewed 10218 times since Wed, Jan 16, 2013
Table of Contents Creating a One-Time Event Publishing Rules Event Registration Ongoing Events Recurring Events Attendee Lookup Using the Archive Subscriber Lookup & Details Event Maintenance Calendar/List View ... Read More
Program Idea: Teen Bookface Contest
Viewed 7830 times since Mon, Jan 30, 2012
Submitted by: Emily Fleischer, efleischer@brownsburg.lib.in.us Library: Brownsburg Public Library Audience: Teens, Children Group Size: Any size Season: Any time of year Bookfacing was originally inspired from the Sleeveface blog (http:/... Read More
Events Admin Track
Viewed 6096 times since Wed, Jan 16, 2013
Table of Contents Setting up a Multi-Branch System Styles Creating Locations Creating Event Types Setting Up Email Configuring System Messages RSS Feeds Custom URLs Archiving Events Making Room Reservation on... Read More
Polaris - Integration with Events
Viewed 5646 times since Wed, Jan 15, 2014
Polaris Library Systems has a module called Community Profiles that integrates with our Events product using the extended XML feed: http://kb.demcosoftware.com/article.php?id=77 Attached is the mapping document showing how our Events system... Read More
FireSign and Evanced Solutions
Viewed 5618 times since Wed, Dec 7, 2011
Combining interactive, digital displays with your library events and reservations Creating eye-catching, informative signage in your library can sometimes prove to be a difficult task. Busy libraries have a limited amount of time to catch the... Read More
Payment Card Industry (PCI) Compliance
Viewed 3939 times since Tue, Aug 26, 2014
The PCI DSS SAQ (self-assessment questionnaire) is a validation tool for merchants and service providers that are not required to undergo an on-site data security assessment per the PCI DSS Security Assessment Procedures. Evanced's SAQ has been... Read More
Security update for Events/Room Reserve – v7.68.8
Viewed 3342 times since Tue, Sep 22, 2015
Security update for Events/Room Reserve – v7.68.8 Summary This security update resolves a vulnerability in Events/Room Reserve that could allow the ‘Email a Friend’ feature to be compromised. An attacker who successfully exploited... Read More
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