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Troubleshooting Articles  Subscribe
Configuring Email with Evanced Products
Viewed 16091 times since Tue, Sep 27, 2011
Email has become a very powerful tool in the world of web-based software applications. Most web-based software is highly dependent on email and your Evanced Solutions software is no exception. From Event Registration and Room Request Approval... Read More
Setting up Authorize.net for Credit Card Processing
Viewed 15516 times since Wed, Sep 28, 2011
Authorize.net uses a special set of login credentials referred to as the API Login ID and the Transaction Key. If you do not have this information handy, you can reset your transaction ID by logging into your account at https://account.authorize.net/... Read More
Events and Room Reserve Scheduled Task Setup for Email Notifications
Viewed 14234 times since Tue, Nov 8, 2011
To allow your Events system to send automatic upcoming event notification and reminder emails to subscribers and registrants, and allow your Room Reserve system to send automatic reservation reminder emails to bookers, you need to set up a scheduled... Read More
My site is timing out when I am running a big report
Viewed 3926 times since Thu, Apr 26, 2012
This article applies to Events, Room Reserve, and Summer Reader customers who have their applications hosted on their own servers mainly.
In some cases, while trying to run a big report, you might run into a timeout issue. This can be addresse... Read More
I am not getting Evanced support emails
Viewed 2435 times since Wed, Oct 26, 2011
Sometimes, our support replies coming from "support@evancedsolutions.com" go to our customers' SPAM folders or get blocked by their server's SPAM filter and never get through to them. Please add support@evancedsolutions.com to your... Read More
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