Events/Room Reserve V7 Upgrade Instructions
Please remember that the Evanced Support Department is always willing
to help or even perform the update for you, so if you have any
hesitations about performing the update yourself please contact us at
email@example.com to schedule your update. If you intend on
performing the update yourself, send us an email requesting the download
links and passwords. Only attempt the steps in this article if you have applied similar updates before.
Important: Events/Room Reserve
version 7 requires MySQL version 5.0, other versions are not supported with it.
If your system is currently using a different version, it has to be moved to
MySQL 5.0 database before starting the upgrade process. If you are not sure of
MySQL version you are using, please contact support at the email address below.
Instructions to upgrade MySQL are available here.
Please also email support if you are trying to update an Events/Room Reserve system that is older than version 5. Direct upgrade in those cases will cause issues. To check your system’s version, select "About” from maintenance home page’s menu bar.
System's web and database files need to be backed up before we start the update process:
Create a copy the system's web folder (usually located at
"c:\inetpub\wwwroot\evanced\lib") and keep the copied folder saved in the same
location. This will create a backup of the web files.
***Please note that folders’ path mentioned here are the suggested (default) ones, but they could be different. If you need assistance in determining where the active files are located, please contact us at the information below.
|Posted - Fri, Feb 3, 2012 at 10:24 AM. This article has been viewed 2411 times.|
|Online URL: https://kb.demcosoftware.com/article.php?id=365|
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