Understanding Reviews and Comments
| Summer Reader can give patrons the opportunity to review the books they read and interact with the reviews of other patrons. This can be a fun way for patrons to exchange views and opinions about books.
This article will help walk you through the process of enabling and managing the review and commenting process.
The first step is to enable reviews in the program. Edit the program in question. You can edit a program either from the Staff Home Page or from the System Maintenance page.
Head to the section called Reviews Settings.
Once reviews and comments have been configured, you'll need to track them. On the Staff Home Page you can see a tally of all comments and reviews, as well as how many are pending.
If you click on the pending review, you can read them all and choose to accept, deny, delete, or edit them. You can search reviews as well by name, email address, or library of the patron. You can also search by book title, author, review, genre, ISBN, rating or date.
Also from the Staff Home Page, you will see a notice of any offensive comments. If you click View, you can choose to delete or edit them.
You can also access reviews and comments from the System Maintenance page. Select Reviews\Comments under the Manage tab. You can manage Private, Pending, Denied and Accepted Reviews and Comments.
To configure the viewable columns on the Reviews Maintenance page, go to the Reviews Maintenance Setup page.
|Posted - Mon, Oct 17, 2011 at 1:09 PM. This article has been viewed 3679 times.|
|Online URL: https://kb.demcosoftware.com/article.php?id=228|
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