The SignUp calendar can be viewed from both the staff and patron sides. This article will discuss the patron side of the calendar. The patron view of the events calendar contains the following components. Header - Click here to learn how to... Read More

What data will be migrated from Events to SignUp?If you are an existing Events customer and are migrating to SignUp, you need to know what data will and won’t cross over to your new system.The following fields will import into your new SignUp... Read More

This article will cover editing an event in SignUp after patrons have registered for the event. Events with registration were originally designed to prevent modifying the date, time, location, and/or space of an event after patrons had registered for... Read More

SignUp "Smart" registration questions can accept, reject, or wait-list the registrant based on their response to a registration question.  To add "smart" questions, registration must be enabled for the event.  Not all question types are capable of... Read More

Examples of System Emails How to Opt Into the Email Service If Patrons or Staff are Still Not Receiving System Emails Frequently Asked Questions Due to best practices and industry standards for email privacy and security evolving and becoming... Read More

When a patron needs to be moved from one event to another, the Transfer workflow can be used. Note: You can begin on the Event attendance page if you have several patrons to transfer. Skip to step 3.   1. Begin by locating the patron via Find Patron... Read More

The process of authentication is the means by which your application connects to your ILS system and confirms that a patron record exists for the library card number entered. Different products support different ILS integrations. This service is read... Read More

This article explains why accessing your Evanced software via HTTPS, may still result in the browser not loading as a "Secure" page because of that page containing certain unsecure data (ex. Image files) and how to locate that unsecure data in your... Read More

There are a variety of ways to configure a recurring event in SignUp.  This article will cover some best practices for the various configurations.Event Scenario: An event that requires a patron to attend each session, such as a 6 week course on... Read More

Many people have called/written in and wanted to know the best way to print off the SignUp Calendar.  We have outlined a simple way that best utilizes the printing feature in your browser to do this.  Please keep in mind that with each browser,... Read More

  As of January 2017, Google Chrome will display a "Not secure" message next to the address field in the Chrome browser if the user has accessed a page that includes a webform via an unsecured HTTP connection. Chrome AlertBefore January 2017... Read More

Originally designed as a response for continued data security, the admin/staff side of SignUp, Spaces, D!bs, and Wandoo Reader will automatically time out after approximately 20 minutes.  However, due to the great number of libraries requesting... Read More

This article will cover editing a recurring event in SignUp.   An edit for a recurring event can be applied in a number of ways.   All Events This will apply your edit to all events in your series.  It will overwrite any changes made at the... Read More

This article will cover the integration of equipment and layout selection for an event. SignUp and Spaces have multiple integration points.  Equipment and layouts can be selected for events that are using a room that is also utilized for... Read More

This article will cover the configuration workflow for Holiday/Emergency Closings feature for the event and room management products (SignUp, Spaces, and D!bs).    The Holiday/Emergency Closings feature creates an easier workflow for configuring... Read More

This article will cover the reporting integration for customers that have SignUp and D!bs.   SignUp events can be scheduled in a room that is also utilized by D!BS for room reservations.  Including events in D!BS reports allows you to capture the... Read More

This article will cover the various ways to print the event calendar views in SignUp for the staff side and public side views.   Staff Side Calendar View Print The monthly calendar view can be printed or saved as a .pdf.  To print the calendar view... Read More