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SignUp Version History Notes
Viewed 122324 times since Wed, Nov 14, 2012
The following is a list of feature enhancements and bug fixes that have been released for SignUp. All customers using SignUp are automatically upgraded to the latest version. For more information about SignUp, please check our website. Subscribe... Read More
FAQ Email Verify Upcoming Changes
Viewed 7108 times since Mon, Mar 21, 2016
Our initial release covering email verification was to resolve the immediate need. We are now making several changes that will impact the entire Evanced suite. There will be further, more detailed documentation once we release our changes. As of... Read More
Patron Calendar in SignUp
Viewed 25078 times since Mon, Sep 17, 2012
The SignUp calendar can be viewed from both the staff and patron sides. This article will discuss the patron side of the calendar. The patron view of the events calendar contains the following components. Header - Click here to learn how to... Read More
Data Migration from Events to SignUp
Viewed 21975 times since Tue, Aug 27, 2013
What data will be migrated from Events to SignUp?If you are an existing Events customer and are migrating to SignUp, you need to know what data will and won’t cross over to your new system.The following fields will import into your new SignUp... Read More
Editing Events With Registration Enabled
Viewed 19248 times since Wed, Oct 30, 2019
**Please Note: This feature has not been released. Feel free to follow the version history notes for SignUp to be notified when it is released. This article will cover editing an event in SignUp after patrons have registered for the... Read More
SignUp "Smart" Registration Questions
Viewed 18574 times since Thu, Jul 30, 2020
SignUp "Smart" registration questions can accept, reject, or wait-list the registrant based on their response to a registration question. To add "smart" questions, registration must be enabled for the event. Not all question types are capable of... Read More
Understanding Amazon SES Opt-In and Verification
Viewed 17009 times since Tue, Nov 3, 2015
Examples of System Emails How to Opt Into the Email Service If Patrons or Staff are Still Not Receiving System Emails Frequently Asked Questions Due to best practices and industry standards for email privacy and security evolving and becoming... Read More
How to Transfer a Patron in SignUp
Viewed 16808 times since Thu, Jul 28, 2016
When a patron needs to be moved from one event to another, the Transfer workflow can be used. Note: You can begin on the Event attendance page if you have several patrons to transfer. Skip to step 3. 1. Begin by locating the patron via Find Patron... Read More
Authentication in Evanced Products
Viewed 11575 times since Tue, Apr 1, 2014
The process of authentication is the means by which your application connects to your ILS system and confirms that a patron record exists for the library card number entered. Different products support different ILS integrations. This service is read... Read More
How to Locate Unsecured content in a Secured HTTPS page
Viewed 4486 times since Tue, Dec 20, 2016
This article explains why accessing your Evanced software via HTTPS, may still result in the browser not loading as a "Secure" page because of that page containing certain unsecure data (ex. Image files) and how to locate that unsecure data in your... Read More
SignUp Recurring Registration Events FAQ
Viewed 4128 times since Tue, Mar 31, 2015
There are a variety of ways to configure a recurring event in SignUp. This article will cover some best practices for the various configurations.Event Scenario: An event that requires a patron to attend each session, such as a 6 week course on... Read More
Secured access to content via HTTPS FAQ
Viewed 4088 times since Tue, Dec 20, 2016
As of January 2017, Google Chrome will display a "Not secure" message next to the address field in the Chrome browser if the user has accessed a page that includes a webform via an unsecured HTTP connection. Chrome AlertBefore January 2017... Read More
Printing the SignUp Calendar
Viewed 3872 times since Tue, Sep 16, 2014
Many people have called/written in and wanted to know the best way to print off the SignUp Calendar. We have outlined a simple way that best utilizes the printing feature in your browser to do this. Please keep in mind that with each browser,... Read More
Editing Recurring Events
Viewed 1276 times since Wed, Oct 30, 2019
This article will cover editing a recurring event in SignUp. An edit for a recurring event can be applied in a number of ways. All Events This will apply your edit to all events in your series. It will overwrite any changes made at the... Read More
Keep Me Logged In
Viewed 1253 times since Wed, Oct 23, 2019
Originally designed as a response for continued data security, the admin/staff side of SignUp, Spaces, D!bs, and Wandoo Reader will automatically time out after approximately 20 minutes. However, due to the great number of libraries requesting... Read More
SignUp and Spaces Integration: Add Event Room Layout and Equipment
Viewed 1006 times since Mon, Jun 1, 2020
This article will cover the integration of equipment and layout selection for an event. SignUp and Spaces have multiple integration points. Equipment and layouts can be selected for events that are using a room that is also utilized for... Read More
SignUp and D!bs Reports Integration
Viewed 722 times since Wed, Oct 30, 2019
This article will cover the reporting integration for customers that have SignUp and D!bs. SignUp events can be scheduled in a room that is also utilized by D!BS for room reservations. Including events in D!BS reports allows you to capture the... Read More
Holiday/Emergency Closings
Viewed 635 times since Mon, Oct 28, 2019
This article will cover the configuration workflow for Holiday/Emergency Closings feature for the event and room management products (SignUp, Spaces, and D!bs). The Holiday/Emergency Closings feature creates an easier workflow for configuring... Read More
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