Summer Reader - Database Maintenance
Viewed 8993 times since Wed, Sep 28, 2011
You don't have any programs currently running and you want to delete all data from all programs and all the patrons
Be sure that all reports have been saved off that are needed from last year's programs.
Confirm that the "Bulk Deletion ...
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Summer Reader Language/Text Troubleshooting
Viewed 5013 times since Wed, Jan 23, 2013
When Editing language files on Summer Reader, occasionally mistakes happen. When this occurs, you may not see your changes populate on the patron side. If a language is not loading for a specific program, it is due to one or more variables that...
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Error When Importing a Style Template
Viewed 4116 times since Wed, Sep 28, 2011
Server Error with 2011 Style Sheets
For customers using their own web server (installed), after the
Summer Reader upgrade to version 9 (2011) your system may generate an
error when working with style sheets. The error is usually generated
while t...
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My site is timing out when I am running a big report
Viewed 3926 times since Thu, Apr 26, 2012
This article applies to Events, Room Reserve, and Summer Reader customers who have their applications hosted on their own servers mainly.
In some cases, while trying to run a big report, you might run into a timeout issue. This can be addresse...
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Classic Summer Reader Version Number
Viewed 3573 times since Fri, Sep 19, 2014
In Classic Summer Reader, you can access what version of the software you are running and a obtain a version history list by selecting the "About" link from the top, horizontal navigation bar in the maintenance side of your site. You can also access...
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I am not getting Evanced support emails
Viewed 2435 times since Wed, Oct 26, 2011
Sometimes, our support replies coming from "support@evancedsolutions.com" go to our customers' SPAM folders or get blocked by their server's SPAM filter and never get through to them. Please add support@evancedsolutions.com to your...
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