You don't have any programs currently running and you want to delete all data from all programs and all the patrons Be sure that all reports have been saved off that are needed from last year's programs. Confirm that the "Bulk Deletion ... Read More

When Editing language files on Summer Reader, occasionally mistakes happen. When this occurs, you may not see your changes populate on the patron side. If a language is not loading for a specific program, it is due to one or more variables that... Read More

Server Error with 2011 Style Sheets For customers using their own web server (installed), after the Summer Reader upgrade to version 9 (2011) your system may generate an error when working with style sheets. The error is usually generated while t... Read More

This article applies to Events, Room Reserve, and Summer Reader customers who have their applications hosted on their own servers mainly.   In some cases, while trying to run a big report, you might run into a timeout issue. This can be addresse... Read More

In Classic Summer Reader, you can access what version of the software you are running and a obtain a version history list by selecting the "About" link from the top, horizontal navigation bar in the maintenance side of your site. You can also access... Read More

Sometimes, our support replies coming from "support@evancedsolutions.com" go to our customers' SPAM folders or get blocked by their server's SPAM filter and never get through to them. Please add support@evancedsolutions.com to your... Read More