Home » Categories » SignUp » Frequently Asked Questions

How to Edit a SignUp Event with Registration

When creating an event, it is best to double check everything once you are done creating, before letting patrons begin to register. 

Note: Once patrons begin to register for an event, staff cannot edit the defining aspects of that event, such as the Date, Time, Location, Space, etc.  

Steps to get the program with the correct Location, Space, Time, Date, etc.:

  1. Cancel: You will have to "Cancel" the event, click "Yes", it is optional to put in a description of why you are cancelling it, and optional if you want to send notification to the registered patrons. 


  2. Copy : You will have to "Copy" the event.  When you click the Copy button then the new event setup will pop up, and you will need to edit the information that needs to be changed before saving the event again.  Don't forget to "Publish" again if need be. 


  3. Transfer: You will have to go back to the cancelled event, and transfer the attendance from the attendance sheet to the new event that you created with the copy function.  When in the attendance of the cancelled event, click "Copy All". 


  4. Copy Registrants: You will need to select the event you are copying the attendance too, then click "Copy All Registrants" and then "Yes". 

Here is a screencast video that outlines the process in further detail by using a test site: http://screencast.com/t/7fGjAFEJa  

Custom Fields
  • Applicable To: All Users
  • Attachments: No
  • Summary: How to Edit a SignUp Event with Registration
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
SignUp Recurring Registration Events FAQ
Viewed 4499 times since Tue, Mar 31, 2015
Editing Events With Registration Enabled
Viewed 19473 times since Wed, Oct 30, 2019
Keep Me Logged In
Viewed 1697 times since Wed, Oct 23, 2019
SignUp "Smart" Registration Questions
Viewed 19095 times since Thu, Jul 30, 2020
Secured access to content via HTTPS FAQ
Viewed 4239 times since Tue, Dec 20, 2016
SignUp and Spaces Integration: Add Event Room Layout and Equipment
Viewed 1449 times since Mon, Jun 1, 2020
Enhancements to SignUp, Spaces, and D!BS
Viewed 3508 times since Tue, Sep 17, 2019
Appointment Events
Viewed 8813 times since Mon, Oct 28, 2019
Authentication in Evanced Products
Viewed 11773 times since Tue, Apr 1, 2014
Configuring Your Braintree Account to Work With Evanced eCommerce for SignUp and/or Spaces
Viewed 7578 times since Tue, Feb 3, 2015