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How Can I Set Up Challenges in Wandoo Reader?

Q: I want to use challenges in Wandoo Reader to encourage my patrons to

  • Write Reviews
  • Attend Programs
  • Complete Literacy Activities
  • Read 20 minutes a day

How do I do that?

A: Challenges are a great way to incentivize behaviors that your library wants to encourage. Challenges can be:

  • Logging-based. These complete when the patron hits certain logging thresholds like "10 books" or "500 minutes".
  • Activity-based. These incentivize patron participation in events or activities sponsored at or by the library.
  • Response-based. These encourage patrons to respond to what they read either with text or an image they upload.

Challenges can be completed seven different ways in Wandoo Reader

  • Logging. As a patron records their books, pages or minutes, the system will automatically tabulate their progress toward completing the challenges.
  • Image. Patrons upload an image, generally either a photo or a scanned drawing, to complete the challenge.
  • Text. Patrons type their personal response to a challenge.
  • Image and Text. Patrons must upload an image and type a response for the challenge to complete.
  • Secret Code. Staff can pre-determine a secret code that will validate the challenge. Secret codes are universal for all patrons completing the challenge. The secret code can then be disseminated to patrons in whatever manner staff sees fit. Patrons then enter the code on the patron side.
  • Self-complete. Patrons simply click a button to indicate they have completed the activity.
  • Staff-side completion. All types of challenges, except logging, can be marked as complete directly by staff. Logging challenges are completed as patrons hit log quantities, so as staff log books for patrons, they will automatically get credit toward the challenge.

Challenges present unique opportunities to motivate patrons.

  • Challenges are self-motivating, hence the name! The act of completing a challenge is in and of itself, rewarding. Patrons enjoy the challenge of completing all the tasks, especially if those tasks are engaging and interesting.
  • Challenges can be rewarded via prizes. You can assign a prize to a single challenge or a combination of specific challenges. The patron will be notified of the prize when he or she completes the specific requirements.
  • Challenges can be incentivized by increased weight in random drawings. You can use challenge completion as a threshold filter and/or give extra 'chances' to patrons who complete more challenges.
  • Challenges can be rewarded with certificates or digital badges. You can assign a certificate to a single challenge or a combination of challenges. Certificate creation allows you to upload your own image, which displays on the patron side of the program, thus doubling as a digital badge. 

Challenges have six components you can use to inform and define patron response.

  • Title: The challenge title should provide patrons a quick-glance understanding of the task. For example: Review a Book, Visit a Museum, Sign Up for a Library Card.
  • Description: The challenge description should provide all the necessary instructions and information about the challenge. You can provide internet hyperlinks to other websites in this section if you like. The format for inserting those links is    <a href="http://yourwebsite.com" target="_blank">These words appear on screen with a link</a>
  • Active On: If you want the challenge to remain hidden until a specific date, you can set the day the challenge becomes active.
  • Requirements: These are the possible ways patrons can respond, as detailed above.
  • Completes After: How many times does a patron need to complete the activity before the challenge is considered complete?
  • Completed description: This is the message you display to patrons when they successfully complete the challenge. This message can provide additional instructions, congratulatory language, or clues to future challenges.

There are many cool uses for challenges. Here are some commonly used ideas and an explanation of how to make them work.

  • Book Reviews-Create a text-response challenge called "Review a book". You can even set up different certificates for completing reviews about specific genres. Use the Active On option to create a "Weekly Review Challenge", setting a new challenge to go into effect every Monday. Use the Completes After function to encourage patrons to complete five or ten reviews, or to hit certain goals.
  • 20-minutes a Day Programs-If you want to encourage the specific behavior of '20 minutes of reading a day" create a self-complete challenge titled "Read 20-minutes a day!". You may want to set it to complete after seven days, and then do one for each week of your program. Or, you could set it to complete after a certain number days. Each day, patrons would click the submit button to indicate they read their 20 minutes that day. In the end, the number of submissions is the number of days they completed the activity.
  • Integration with outside groups-To encourage patrons to visit museums, visit local sponsors or attend programs at the library, try a Secret Code challenge. Set a 'secret code' that can be distributed to patrons at the location. Maybe it's the name of an exhibit or artist. Maybe it's a simple four to five word phrase that can be repeated to patrons. Perhaps the secret code can be printed on cards and distributed to those who visit or participate. Patrons can then enter the secret code and complete the challenge.
  • Apply for a Library Card-This would be another great way to use Secret Codes. Ask patrons to either apply for a library card or show their existing card to a librarian. The librarian can give the patron the secret code or directly record completion of the challenge in the system.
  • Scavenger Hunts-It's possible to create a mystery-based hunt-and-search 'game' using the Wandoo Reader challenges. First, instead of using descriptive titles, just give the title "Mystery Challenge #1", "Mystery Challenge #2", and so on to the challenges. Use the description in the first challenge to tell patrons how to begin the game. However, for each subsequent challenge description, enter "Complete Challenge #1 (or 2 or 3, ect.) to reveal your next mission!". Then use the Completed Description field to supply the details for the following challenge. Something such as, "Great job! Your next challenge is visit the children's department and get a secret code from Mr. Lewis.". This way, patrons must complete each challenge in order to progress.
  • Weekly Challenges-Use the Active On function to pre-create challenges to release on a certain day. This can be a great way to establish patron expectations of a new challenge or group of challenges each week. This will keep them engaged and checking back regularly to see what new activities they can accomplish.
  • Patron Goal-Use a text challenge to ask patrons to submit their own logging goal for the program. Then, use a self-complete challenge that they can click when they reach their personal goal. You can then set up a prize or certificate to trigger when patrons complete both challenges. 
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  • Summary: What are some creative ways to set up challenges in Wandoo Reader?
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