Home » Categories » Multiple Categories

Editing Events With Registration Enabled

**Please Note: This feature has not been released.  Feel free to follow the version history notes  for SignUp to be notified when it is released. 

 

 

This article will cover editing an event in SignUp after patrons have registered for the event.

Events with registration were originally designed to prevent modifying the date, time, location, and/or space of an event after patrons had registered for the event.  This created a lengthy workaround to adjust an event.  Customers identified this lacking flexibility as a key pain point in event management.  It is not an uncommon need to move an event to a more appropriately sized room and/or different date/time.  In addition to updating the event edit function, a patron notification option was created.

If an event has registrants, a change in the date, time, location, and/or space will trigger the patron notification option.  This function will not be triggered if the setup/take down times are adjusted nor any of the other editable fields (title, event type, age groups, event details, etc.)

Edit Event

  • select the edit button on the event from any view
  • edit the event's date, time, location, and/or space
  • select the save button

Patron Notification

The patron notification alert will be triggered after selecting save on the event

  • Send an notification Email: An email will be sent notifying the registrants of a change in the event's date, time, location, and/or space.
  • Email Note:  The text entered in this field will be added to the notification email sent to the patrons. 
  • Don't send a notification Email:  The patrons will not be notified of the event's change.

Custom Fields
  • Applicable To: Staff Users
  • Attachments: No
  • Summary: Editing Events With Registration Enabled
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Add Event-Quick Add Step
Viewed 4376 times since Tue, Apr 24, 2012
How to use the Image Uploader
Viewed 1018 times since Fri, Aug 11, 2017
Web Browser Compatibility
Viewed 3883 times since Fri, Jul 17, 2015
Adding an Event from a Template
Viewed 12193 times since Tue, Sep 11, 2012
Data Migration from Events to SignUp
Viewed 21220 times since Tue, Aug 27, 2013
Keep Me Logged In
Viewed 408 times since Wed, Oct 23, 2019
SignUp Interface Changes in August 2016
Viewed 3821 times since Thu, Jul 28, 2016
Printing the SignUp Calendar
Viewed 3145 times since Tue, Sep 16, 2014
Current System Status
Viewed 84492 times since Mon, Oct 31, 2016
SignUp Recurring Registration Events FAQ
Viewed 3421 times since Tue, Mar 31, 2015