Home » Categories » Multiple Categories

Editing Events With Registration Enabled

**Please Note: This feature has not been released.  Feel free to follow the version history notes  for SignUp to be notified when it is released. 

 

 

This article will cover editing an event in SignUp after patrons have registered for the event.

Events with registration were originally designed to prevent modifying the date, time, location, and/or space of an event after patrons had registered for the event.  This created a lengthy workaround to adjust an event.  Customers identified this lacking flexibility as a key pain point in event management.  It is not an uncommon need to move an event to a more appropriately sized room and/or different date/time.  In addition to updating the event edit function, a patron notification option was created.

If an event has registrants, a change in the date, time, location, and/or space will trigger the patron notification option.  This function will not be triggered if the setup/take down times are adjusted nor any of the other editable fields (title, event type, age groups, event details, etc.)

Edit Event

  • select the edit button on the event from any view
  • edit the event's date, time, location, and/or space
  • select the save button

Patron Notification

The patron notification alert will be triggered after selecting save on the event

  • Send an notification Email: An email will be sent notifying the registrants of a change in the event's date, time, location, and/or space.
  • Email Note:  The text entered in this field will be added to the notification email sent to the patrons. 
  • Don't send a notification Email:  The patrons will not be notified of the event's change.

Custom Fields
  • Applicable To: Staff Users
  • Attachments: No
  • Summary: Editing Events With Registration Enabled
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Secured access to content via HTTPS FAQ
Viewed 3171 times since Tue, Dec 20, 2016
SignUp Recurring Registration Events FAQ
Viewed 3572 times since Tue, Mar 31, 2015
Appointment Events
Viewed 64 times since Mon, Oct 28, 2019
Editing Recurring Events
Viewed 866 times since Wed, Oct 30, 2019
Adding an Event from a Template
Viewed 12375 times since Tue, Sep 11, 2012
Patron Calendar in SignUp
Viewed 24796 times since Mon, Sep 17, 2012
Publishing an Event in SignUp
Viewed 2171 times since Fri, May 11, 2012
New Core SES Approach
Viewed 3372 times since Mon, Apr 4, 2016
Printing the SignUp Calendar
Viewed 3315 times since Tue, Sep 16, 2014