Home » Categories » Multiple Categories

How to Reset or Delete a Wandoo Reader Program

In Wandoo Reader, once a program has registered patrons, the system locks down the Reset, Delete, Logging Type, and many other key essential information. 

There are two options to do this process.  However, before proceeding, please be sure that you have ran all reports needed for your program.  Once you delete/remove the program data from the system, it cannot be recovered.  

Option 1:  

Search for the patron under Find Patron, click Delete, then click Remove from specific program, select the program you wish for them to be removed from.  

Click continue and be sure to click yes from there.  This will keep the patron record in tack, however, the reading logs, completed challenges and awards will be removed from this specific program. 

Once you edit the changes within the program, you can then go back to Find Patron and search for the patron again.  If they had no other programs associated with them, then you will need to click the check box that is shown below the list of programs.  Click Register and select the program again.

Please note that patrons can use the same username/password at multiple libraries across the United States who also use Wandoo Reader, so we highly recommend not deleting the patron completely, just removing them from that specific program.  


Option 2:

Go into Program List and click Edit the program.  

Move the Program Start, Program End, and Registration Dates to future dates, and click Save

Go to Program List and the Reset button should become active.  Click the Reset button, and this will remove all patrons and their data from the program.  

Once you Reset a program, you then have the ability to Delete the program. 

Please note: If the patron is not associated with any other program, it will complete erase their account from the Wandoo Reader system.




Custom Fields
  • Applicable To: All Users
  • Attachments: No
  • Summary: How to Reset or Delete a Wandoo Reader Program
5 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Wandoo Reader 2016
Viewed 5673 times since Wed, Jan 13, 2016
Understanding the Patron Side of Wandoo Reader
Viewed 2632 times since Tue, Mar 10, 2015
Wandoo Reader 2019
Viewed 1360 times since Thu, Feb 14, 2019
Personal Reading Goal Management
Viewed 521 times since Mon, Mar 11, 2019
FAQ: Can Wandoo Reader Be Used Year Round?
Viewed 1238 times since Mon, Feb 2, 2015
Awarding Prizes to Patrons
Viewed 2398 times since Wed, Oct 28, 2015
Adding Reading and Challenge Logs For Patrons in Wandoo Reader
Viewed 5435 times since Thu, Mar 19, 2015
Default Security Roles in New Core Application
Viewed 2415 times since Sat, Feb 10, 2018
Current System Status
Viewed 71187 times since Mon, Oct 31, 2016