Home » Categories » Multiple Categories

How to Reset or Delete a Wandoo Reader Program

In Wandoo Reader, once a program has registered patrons, the system locks down the Reset, Delete, Logging Type, and many other key essential information. 

There are two options to do this process.  However, before proceeding, please be sure that you have ran all reports needed for your program.  Once you delete/remove the program data from the system, it cannot be recovered.  

Option 1:  

Search for the patron under Find Patron, click Delete, then click Remove from specific program, select the program you wish for them to be removed from.  

Click continue and be sure to click yes from there.  This will keep the patron record in tack, however, the reading logs, completed challenges and awards will be removed from this specific program. 

Once you edit the changes within the program, you can then go back to Find Patron and search for the patron again.  If they had no other programs associated with them, then you will need to click the check box that is shown below the list of programs.  Click Register and select the program again.

Please note that patrons can use the same username/password at multiple libraries across the United States who also use Wandoo Reader, so we highly recommend not deleting the patron completely, just removing them from that specific program.  

 

Option 2:

Go into Program List and click Edit the program.  

Move the Program Start, Program End, and Registration Dates to future dates, and click Save

Go to Program List and the Reset button should become active.  Click the Reset button, and this will remove all patrons and their data from the program.  

Once you Reset a program, you then have the ability to Delete the program. 

Please note: If the patron is not associated with any other program, it will complete erase their account from the Wandoo Reader system.

 

 

 

Custom Fields
  • Applicable To: All Users
  • Attachments: No
  • Summary: How to Reset or Delete a Wandoo Reader Program
5 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Adding Reading and Challenge Logs For Patrons in Wandoo Reader
Viewed 5046 times since Thu, Mar 19, 2015
Viewing Patron Logs and Challenges in Wandoo Reader
Viewed 3309 times since Tue, Mar 31, 2015
Default Security Roles in New Core Application
Viewed 1867 times since Sat, Feb 10, 2018
FAQ: Is Wandoo Reader Just a Game for Kids?
Viewed 1841 times since Mon, Feb 2, 2015
Wandoo Reader 2017
Viewed 2322 times since Fri, Mar 3, 2017
Wandoo Reader Patron Facing Marketing Material
Viewed 7177 times since Thu, May 7, 2015
Reports Tips And Tricks
Viewed 3452 times since Wed, Jun 17, 2015
How to Create an Age-specific Program in Wandoo Reader
Viewed 2571 times since Mon, Feb 9, 2015
Frequently Asked Questions: Managing Security
Viewed 4279 times since Tue, Dec 8, 2015