Home » Categories » Multiple Categories

How to Reset or Delete a Wandoo Reader Program

In Wandoo Reader, once a program has registered patrons, the system locks down the Reset, Delete, Logging Type, and many other key essential information. 

There are two options to do this process.  However, before proceeding, please be sure that you have ran all reports needed for your program.  Once you delete/remove the program data from the system, it cannot be recovered.  

Option 1:  

Search for the patron under Find Patron, click Delete, then click Remove from specific program, select the program you wish for them to be removed from.  

Click continue and be sure to click yes from there.  This will keep the patron record in tack, however, the reading logs, completed challenges and awards will be removed from this specific program. 

Once you edit the changes within the program, you can then go back to Find Patron and search for the patron again.  If they had no other programs associated with them, then you will need to click the check box that is shown below the list of programs.  Click Register and select the program again.

Please note that patrons can use the same username/password at multiple libraries across the United States who also use Wandoo Reader, so we highly recommend not deleting the patron completely, just removing them from that specific program.  

 

Option 2:

Go into Program List and click Edit the program.  

Move the Program Start, Program End, and Registration Dates to future dates, and click Save

Go to Program List and the Reset button should become active.  Click the Reset button, and this will remove all patrons and their data from the program.  

Once you Reset a program, you then have the ability to Delete the program. 

Please note: If the patron is not associated with any other program, it will complete erase their account from the Wandoo Reader system.

 

 

 

Custom Fields
  • Applicable To: All Users
  • Attachments: No
  • Summary: How to Reset or Delete a Wandoo Reader Program
5 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Wandoo Reader Terms and Conditions
Viewed 1626 times since Wed, Aug 30, 2017
Default Security Roles in New Core Application
Viewed 2267 times since Sat, Feb 10, 2018
How to Locate Unsecured content in a Secured HTTPS page
Viewed 2556 times since Tue, Dec 20, 2016
Wandoo Reader Patron Facing Marketing Material
Viewed 7425 times since Thu, May 7, 2015
Group Registration in Wandoo Reader
Viewed 1107 times since Mon, May 22, 2017
Creating Challenges in Wandoo Reader
Viewed 5260 times since Tue, Mar 17, 2015
Reports Tips And Tricks
Viewed 3609 times since Wed, Jun 17, 2015
FAQ: Can Wandoo Reader Be Used Year Round?
Viewed 1189 times since Mon, Feb 2, 2015
Program List View in Wandoo Reader
Viewed 2952 times since Mon, Mar 9, 2015
Wandoo Reader 2016
Viewed 5529 times since Wed, Jan 13, 2016