Home » Categories » Wandoo Reader » Frequently Asked Questions

FAQ: Why does it say "Username has already been taken" when my patron hasn’t registered yet?

Usernames in Wandoo Reader are unique and universal, similar to how a Facebook or Gmail account works. No two patrons can have the same exact username, even if they attend different libraries. When we created Wandoo Reader, we wanted patrons to be able to have a record of their full reading history. Having universal usernames also allows patrons to enroll in reading programs from different libraries (for instance, if the patron moves away) and still have a record of their reading history from other libraries' programs! If your patron receives an error stating their username is already in use, a patron at a different library has already registered with that username and your patron will have to pick a new username. Often it is enough to add a number to the end of the username (DemcoTest1 instead of DemcoTest).

Custom Fields
  • Applicable To: All Users
  • Attachments: No
  • Summary: Wandoo Reader usernames are unique and universal.
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
How Can I Set Up Challenges in Wandoo Reader?
Viewed 2753 times since Tue, Mar 17, 2015
FAQ: Can Wandoo Reader Be Used Year Round?
Viewed 864 times since Mon, Feb 2, 2015
FAQ: How does Wandoo Reader relate to Summer Reader?
Viewed 2205 times since Mon, Feb 2, 2015
How Secure is Our Patron Information?
Viewed 5615 times since Wed, Sep 28, 2011
FAQ: Where do the book jacket images in Wandoo Reader come from?
Viewed 1571 times since Wed, Feb 4, 2015
Recommended Image Sizes for SignUp, SignUp Mobile, Spaces, D!BS, and Wandoo Reader
Viewed 7924 times since Mon, Sep 29, 2014
FAQ: Wandoo Reader and Themed Banners
Viewed 3583 times since Mon, Mar 9, 2015
Wandoo Reader 2017
Viewed 1755 times since Fri, Mar 3, 2017
Wandoo Reader 2016
Viewed 4417 times since Wed, Jan 13, 2016
What to Expect With Wandoo Reader for 2015
Viewed 2923 times since Tue, Feb 3, 2015