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Amazon SES Events and Room Reserve Best Practices

This article is to provide an updated best practicce to those Events and Room Reserve customers who are effected by the Amazon SES verification email process and provide links to the workflows available to navigate this process.  For an overview articulating the reasons for the verification email process and to view a helpful FAQ please click here.

Important Note: This verification email process is only applicable to those libraries who are using Evanced's Amazon SES

Here is how you can check to see if you are using our Amazon email service.

Login at the admin level of your site and navigate to the following: All Branches > System Configuration and Settings > Email Server Settings > Look for the @evancedevents.com or @evancedrooms.com email address extension in the "Sending Email Name" area at the very top of the page.

Below are a list of best practices that we highly recommend implementing so as to ensure successful automated email communication with your patrons.

        • Here is an example of the patron-facing verification email reference in Events:
        • Registration page verification email mention
      • Here is an example of the patron-facing verification email reference in Room Reserve: 
      • registration pop-up window

 

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