Home » Categories » Multiple Categories

FAQ Email Verify Upcoming Changes

Our initial release covering email verification was to resolve the immediate need. We are now making several changes that will impact the entire Evanced suite. There will be further, more detailed documentation once we release our changes.

As of April 5th 2016, the below changes have been implemented within Evanced products. Documentation over these changes can be found at the below links:

For more information towards this overall process, refer to our SES overview article.

For information pertaining to our New Core products, refer to the New Core Approach article.

For information covering our Classic products, refer to the Classic Products Approach article.

What improvements will you be making to the email verification process?

The following changes will impact SignUp, Spaces, D!BS, and BrainHQ.

  • The verification link contained within the opt-in verification email will now stay active for 72 hours. (extended from 24 hours)
  • If a patron is registered with a non-verified email, the confirmation message will instruct them to look for the verification email. This will occur for staff and patron side registrations.
  • Non-verified emails will display as red when viewing the Find Patron page.
  • Users with edit patron permission will have the ability to resend the verification email if the link has expired.
  • Patrons will have the ability to request another verification email by sending an email to verify@evancedsolutions.com directly from their email account.
  • Admin users will be able to utilize a unique URL to check on a single patron's verification status. (also capable of resending the verification email)
  • Style changes to the outbound verification email making the verification process more intuitive for the patron.

The following changes will impact Summer Reader, Events, and Room Reserve.

  • The verification link contained within the opt-in verification email will now stay active for 72 hours. (extended from 24 hours)
  • There is now integrated language letting a customer know to check for a verification email when certain email triggering events occur.
  • Patrons will have the ability to request another verification email by sending an email to verify@evancedsolutions.com directly from their email account.
  • Admin users will be able to utilize a unique URL to check on a single patron's verification status (and resend the verification email.)
  • Style changes to the outbound verification email making the verification process more intuitive for the patron.

Is this your permanent solution to the email verification issue?

Changes which have been completed towards the verification workflow will provide multiple ways for customers and patrons to successfully verify their email address, thus addressing the main pain-points of the process while still maintaining the required compliance to these standards.  Should these standards change, Evanced will respond accordingly.

Custom Fields
  • Applicable To: All Users
  • Attachments: No
  • Summary: Email Verification Changes
1.8 (5)
Article Rating (5 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Enhancements to SignUp, Spaces, and D!BS
Viewed 990 times since Tue, Sep 17, 2019
Hosting Software Through Evanced Solutions
Viewed 5698 times since Tue, Sep 27, 2011
Frequently Asked Questions About Migration to SignUp from Events
Viewed 14813 times since Wed, Sep 12, 2012
Understanding Credit Card Processing
Viewed 7719 times since Fri, Sep 16, 2011
Data Migration from Events to SignUp
Viewed 21167 times since Tue, Aug 27, 2013
Scheduling Holiday Closings in Events and Room Reserve
Viewed 5589 times since Tue, Feb 14, 2012
SignUp and D!bs Reports Integration
Viewed 215 times since Wed, Oct 30, 2019
Using Amazon SES Routing Services in Summer Reader
Viewed 1567 times since Wed, Aug 26, 2015
Payment: Mark As Paid - Returns - Staff Adjustments
Viewed 10504 times since Fri, Oct 17, 2014
Understanding Email Settings
Viewed 2640 times since Fri, Sep 16, 2011