Home » Categories » Room Reserve » Frequently Asked Questions

Is There A Way To Track No Shows in Room Reserve?

There is a way to track No Shows in Room Reserve. However, future room requests made by a group who was a No Show at one point will not get automatically blocked in the current version 7. This feature is on the list for future possible enhancement in upcoming releases.
 
If you are interested to take advantage of what the Room Reserve currently offer in this area, here is how you can implement it:
 
If you log in as an admin, you will find a list that is called "Internal Classification List" under "System Settings" menu. You can add/edit/remove whatever classifications you need there including "No Show". Keep in mind that you can also add other classifications that you might find helpful, such as "Left the room messy", "Damaged Equipment", etc.
 
For your reference, click here for an article about working with internal classifications..

Once added, to the list you can update groups' reservation records with it, if applicable. You do this by viewing the reservation record in Room: Requests/Reservations> hit "View" link for the reservation in question.
 
Later, when these reservations become either accepted (tab) or archived (tab), the classification will show in the list under the internal column. And there is also a filter for it in the search area. Of course, this information is not seen by the public.

You can make this work by making it a policy for staff to check organization's history in the system, prior to approving their room requests.
 
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Evanced Application Hosting FAQ
Viewed 4596 times since Mon, Jun 8, 2015
How Secure is Our Patron Information?
Viewed 7373 times since Wed, Sep 28, 2011
Events/Room Reserve Version 7 History
Viewed 514575 times since Tue, Sep 27, 2011
Room Reserve Header/Logo on public Room Request page
Viewed 3291 times since Tue, Sep 6, 2011
How do I generate emails for Room Reservation changes
Viewed 3274 times since Thu, Oct 6, 2011
Data Migration from Room Reserve to Spaces
Viewed 5776 times since Tue, Jan 27, 2015
Report of Organizations using our Room Reserve System
Viewed 2296 times since Mon, Feb 20, 2012
Room Reserve- Most Common Credit Card Related Questions
Viewed 190423 times since Wed, Sep 28, 2011
Events and Room Reserve Files to Back up
Viewed 2616 times since Tue, Sep 25, 2012
Authentication in Evanced Products
Viewed 11206 times since Tue, Apr 1, 2014