Home » Categories » Events » Frequently Asked Questions

Can staff override the waiting list?

Q: We're using the 24hr cancellation requirement and are starting to see the automatic waiting list in action. I know that patrons are placed on the waiting list if they use the patron-side registration. Will a staff-side registration do the same, or does staff have the ability to override waiting list placement for patrons who have been put on registration probation for failure to cancel?

A: Yes, staff has the ability to override all automatic settings including moving a patron to the main list even if they have reached the "no-show" limit.


0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Comments Comments
There are no comments for this article. Be the first to post a comment.
Related Articles
Differences between SignUp and Events
Viewed 27744 times since Thu, Jan 24, 2013
Authentication in Evanced Products
Viewed 9813 times since Tue, Apr 1, 2014
What is a Featured Event?
Viewed 2893 times since Thu, Sep 15, 2011
How Secure is Our Patron Information?
Viewed 6057 times since Wed, Sep 28, 2011
Understanding Amazon SES Opt-In and Verification
Viewed 9396 times since Tue, Nov 3, 2015
Is there a way to pull events data from Events to another page and/or choose what programs a calendar page displays?
Viewed 7551 times since Thu, Oct 27, 2011
Facebook is not displaying the image of the event I liked
Viewed 6685 times since Mon, Feb 20, 2012
Hosted Customer Sites Security Protocol
Viewed 3751 times since Wed, Sep 28, 2011
E-Notify Status Notification
Viewed 4275 times since Fri, May 11, 2012
How to add a logo or website header to my calendar page
Viewed 26111 times since Tue, Sep 27, 2011